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Terminology used in the Flood Damage Restoration Industry

For all emergency flood damage cleaning anywhere in Melbourne call Kleen-Tech on 1300 305 030 any time of the day, any day of the year.

With more than 20 years experience in the flood damage restoration industry we’ve seen it all. In this post we’ll outline some of the most common terminology used throughout the restoration works. This terminology is used to describe different items, processes or machinery that is commonly used during water damage cleanup. With a wealth of experience servicing all of Melbourne and the surrounding suburbs for over 20 years we’ll let you know what each term means in the context of flood damage restoration. This is a small list of some of the most common terms used throughout remediation.


Airmover: A machine that operates as an airmoving device that is used in professional water cleanup. The airmover moves the air from effected areas resulting in the water lifting from the surfaces, whilst a dehumidifier removes the water from the air

Category of Water: There are varying levels of water contamination when it comes to flood damage. The category is defined by its originating source, the quality of the water following contact with surfaces, the time the water has been standing and the temperature

Dehumidification: The process of removing air moisture and moisture from materials and surfaces. This process requires a dehumidifier

Inspection: This is the process of assessing and obtaining information about the nature of the flood damage to determine the category, condition, class and the status of water intrusion

Moisture Content: This is the measurement of the amount of water contained in a material that is expressed as a percentage of the weight of the ovendry material

Remediation: To remove microbial contamination following water damage that is consistent with IIRC standards

Scope of Work: This is the itemization of the services that need to be performed on a property during the restoration process. This list can range from small to large depending on the level of water damage, the time that has elapsed.

A small amount of water damage to timber flooring. All flood restoration requires restoring the property to pre-loss condition, as untreated water can result in mould growth in the future.

The Key Principles in Water Damage Restoration

Within the water damage restoration industry there are key principles, phrases and terminology used to accurately describe the nature of the water damage and the next steps that need to be taken. The main principles of water damage restoration are:

  1. Provide safety and ensure the health first of workers and occupants
  2. Perform an initial inspection with necessary equipment and documentation
  3. Perform ongoing inspections and time intervals deemed necessary
  4. Complete a final inspection
  5. Mitigate any further damage
  6. Control the moisture intrusion
  7. Control the spread of potential contaminants
  8. Clean and dry all the affected areas
  9. Perform cleaning and decontaminating where necessary
  10. Dry all affected surfaces with equipment
  11. Enhance the water evaporation
  12. Dehumidify and ventilate
  13. Control the temperature
  14. Complete all further restoration and repairs to structures

For all emergency flood damage cleaning anywhere in Melbourne call Kleen-Tech on 1300 305 030 any time of the day, any day of the year.