Flood & Stormwater Damage Melbourne

The weather in Melbourne can at times be unpredictable and there have been a number of occasions where there has been severe thunderstorms with excessive rainfall resulting in flooding across Victoria within homes, commercial properties and warehouses. When there is heavy rainfall there is a high risk of drainage systems and gutters becoming inundated with too much water, rendering them ineffective. The result is flooding within properties due to blocked gutters and damaged roofs in houses that can cause water damage inside your property. In the last twenty years Kleen-Tech has services all sorts of properties across Melbourne and surrounding suburbs and restored properties back to pre-loss condition following an unexpected flood. Having your home or place of work flood can be scary and overwhelming when you first see the damage – the carpets, furniture and structures within the property can look unsalvageable. That’s where Kleen-Tech comes in. We guarantee fast dispatch, response within 1 hour and a catered 24/7 support service all around Melbourne and surrounding suburbs. We understand the imminent dangers of letting water sit in homes for too long without removal, which is why we respond as quickly as possible to ensure your home is restored.

Risks of Storm Water Flooding

Stormwater flooding poses a unique range of risks given its composition of water, litter, chemical pollutants, fertilisers from gardens and oil residues from driveways. If flooding occurs and your domestic or commercial property in Melbourne we advise immediately contacting certified flood restoration specialists to initiate the remediation process as soon as possible without attempting DIY cleanups. You can certainly begin moving items out of the way that are at risk of getting into contact with the water from the flood including furniture and personal belongings but it would be best not to attempt drying the damaged areas with fans within the house or other methods. The risks of storm water flooding or inadequate remediation include:

• Mould developing in carpets, underlay and structures within the house
• Health risks from pollutants carried in the water
• Cross contamination of other areas inside the property due to walking in contaminated areas to other areas of the house

If you ever experience flooding in your property after a storm in Melbourne or any surrounding suburbs call Kleen-Tech immediately on 1300 50 30 50, any day of the year, 24/7. We’ll be able to offer round-the-clock support with guaranteed fast dispatch and effective remediation that will leave you stress-free.

Case: Storm Water Damage in East Melbourne Property

During the heavy flooding and rainfall in November-December in 2018 a serviced apartment in East Melbourne experienced severe flooding inside five of its apartments with a total of twenty rooms being affected. Combined with the heavy rainfall and extreme weather during this time the drainage system was rendered inadequate and could not alleviate the amount of water draining through the system, resulting in overflow and flooding inside the ground level. The water damage in the serviced apartment was classified as severe given the amount of time the water had been standing and subsequent structural, flooring and property damage. Additionally debris from outside the property including soil, leaves and other items had entered each premises along with the rainwater. Given the contaminated nature of the stormwater standing in the premises and severe structural damage the damaged apartments were deemed a health hazard.

After being contacted by the by the operators of the apartment Kleen-Tech attended the property and commenced restoration work immediately given the nature of the situation. The first step was to thoroughly extract the water by using certified equipment over many hours to ensure all standing water was extracted. Following this the carpets, underlay and underlying structures were addressed to see whether they were salvageable. Unfortunately in this situation they were severely damaged and needed to be disposed of. As the owners were losing income due to the apartments being unliveable Kleen-Tech worked around the clock with efficiency and professionalism to restore the premises back to their pre-loss condition.

Following a consultation with the insurance company the client was informed that an inspector would be able to attend the premises in about one month to provide an assessment and commence other restoration work. However this time frame did not suit the needs of the client as the Australian Open was commencing soon and there would have been further loss of income if the apartments were unable to be leased during this time. Once the drying process was complete and all remaining moisture had been removed Kleen-Tech proceeded to complete structural repairs to doors, skirting and paint repairs for the client instead and completed the work within a time frame that suited the owner of the apartments. Kleen-Tech worked around the clock to restore the property to pre-loss condition and coordinated with the owner, insurance broker and the insurance company for the best possible outcome.